Trailer Warranty
Information

Protect Your Trailer Investment

Buying a trailer is a real investment, and warranty coverage is an important part of protecting it. At Palmetto Trailer World, we sell trailers from manufacturers that stand behind their products. Below, you’ll discover what to expect when it comes to warranty coverage and what to do if you have a warranty claim.

Manufacturer Warranties

Each brand we carry comes with its own manufacturer warranty. Coverage terms vary by manufacturer and product line, but generally cover structural defects and manufacturing-related issues for a defined period after purchase.

Big Tex Trailers

Offers a structural warranty on frames and component-specific coverage; terms vary by model

PJ Trailers

Provides limited structural warranties on their heavy-duty lines

Diamond Cargo

Standard manufacturer warranty included with each unit

Elite Cargo

Coverage on manufacturing defects as outlined in their product documentation

Rock Solid Cargo

Warranty terms provided at the time of purchase

Down 2 Earth

Warranty documentation provided with each trailer sale

For the most accurate and up-to-date warranty information, always refer to the documentation that comes with your specific trailer or contact the manufacturer directly.

What Warranties Typically Cover

Most trailer manufacturer warranties cover:

  • Frame and structural welds
  • Manufacturing defects in materials and workmanship
  • Certain component failures within the warranty period

Normal wear and tear, damage from misuse, or issues caused by improper maintenance are typically not covered. Review your warranty documentation carefully so you understand what's included.

Filing a Warranty Claim

If you believe your trailer has a covered defect, contact Palmetto Trailer World first. As an authorized dealer, we can assist in coordinating warranty work and communicating with the manufacturer on your behalf. Bring your purchase documentation and any relevant records to help move the process along efficiently.

Questions About Your Warranty?

Reach out, and we'll help you understand your coverage and next steps.

Summerville

(843) 666-5679

Ravenel

(843) 459-5405

Rock Hill

(704) 775-0027

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