Dealership Policies

Shipping and Handling

Shipping of trailers is available to our customers. Call your dealership salesperson for shipping rates.

You will be notified if there is an increase in the shipping charge for your order prior to billing and shipping.

Returns and Exchanges

Returns must be authorized by Palmetto Trailer World and may incur a re-stocking fee of no more than 20%. This fee will be deducted from the original amount billed and the remaining balance will be credited to the original credit card.

Sale Tax

Sales tax is charged on all purchases when required by law.

Payment Methods

Most major credit cards are accepted. Credit card purchases will be verified for the protection of customers.

Backordered Items

Backorders: If an item is not currently in stock and it is backordered, you may request to be notified by email. We will notify you via email and give you a cancellation option. Filling backorders: Backorders will be filled before new orders when the backordered items become available.

Errors and Omissions

Individual product descriptions posted on trailers or other products are claims of the manufacturer and/or distributor and are not guaranteed to be 100% accurate. Prices are subject to change without notice. Mistakenly posted prices and/or options and product features do not obligate us to those incorrect prices and/or options. We reserve the right to refuse to sell to anyone for any reason.